Updated on 14. August 2023 by Jan Bunk
Open the App Store Connect User Page.
Usually this issue occurs when you have just created your Apple Developer account. It should start working roughly 2 days after paying the Apple Developer account fee. Apple will also send you an e-mail with the subject "Welcome to App Store Connect".
So please wait 2 days and then try following this guide again. If the issue still persists, you can also try clearing your browser's cache and cookies. If that doesn't help either, please contact Apple's support.
Click the plus or "add" button.
Enter my first name in the "First Name" field: Jan
Enter my last name in the "Last Name" field: Bunk
Enter our Apple account email in the "Email address" field: apple@.................... firstname.lastname@example.org
Click the "Admin" checkbox in the "Roles" section.The "App Manager" and "Developer" permissions don't grant us access to everything necessary unfortunately. After your app has been published, we will immediately leave your developer account, so we will no longer have any access then.
If possible, tick the checkbox "Access to Certificates, Identifiers & Profiles". Don't worry if this checkbox is greyed out and you can't click it. That's normal and happens when you enroll into the developer program as an individual (and not as an organization).
Great, now you've invited us to your developer account! After your app has been published, we will immediately leave your developer account, so we will no longer have any access then.
Here's a quick guide on how to install an Android app before publishing it in the Google Play Store or another Android app store.
Ever wanted to link from your website into your app? Now you can do it really easily, using deep links.
Here's how you can test an iPhone or iPad app internally with Apple's TestFlight, without having to go through the App Store review already.
Hi, I'm Jan! I created webtoapp.design in 2019 while studying computer science in university. A lot has changed since then - not only have I graduated, but it's also no longer just me running webtoapp.design. We've grown to a global, fully remote team and have gathered lots of experience around app development and app publishing. We've created and published hundreds of apps in the app stores, where they've been downloaded hundreds of thousands of times.