Frequently Asked Questions

An app comes with better performance, increased brand recognition, offline availability, push notifications and regularly returning visitors to your site.

Yes, your app will always show the current state of your website. Usually there is no need for an app update through the app stores.

This website is operated by me, Jan, and my team. I have previously developed a bunch of apps for clients and my own projects. Back in 2019 I noticed that none of the existing website to app converters provide the kind of service I'd expect as a customer. That inspired me to develop a better solution - webtoapp.design. By now, the apps I've created with my team have already been downloaded hundreds of thousands of times from the app stores.

As your app is based on your website, we can develop the app very quickly. Usually it takes us just one to three days.

No, we do not give out the source code for the apps we maintain. The code remains our intellectual property, however you and your customers can freely use your app. Instead we give you the compiled app file or directly upload it to the app stores. That way you don't have to set up the development environment, which requires installing lots of programs and a MacOS computer for the iOS app.

Yes, the regular back button or back gesture works on Android. On iOS there's the typical iOS back button in the top left of the app when you use the drawer menu layout. If you use the just website layout on iOS, you can navigate back and forth by swiping left and right, like in Safari.

For Android you can either receive the apk and abb file for your app or invite us to your developer account and we will upload it there. For iOS there's no way around inviting us to your developer account.

Yes, sometimes the Google/Apple app reviewers think there's a problem with the app. Usually these disagreements can be resolved by explaining the app to them though. So far, every single app we have created has been successfully published! Of course you could always make use of our 60 day refund guarantee if there was an issue with publishing your app.

The developer accounts needed to publish an app cost money. Google charges a one-time fee of $25, while Apple charges around $99 per year.

First you will need to create a developer account and invite us to it. Afterwards we upload your app to your developer account. Once that's done, you fill in the remaining information like the app description and submit the app for review. Google's or Apple's reviewers will then test the app and make it available in the respective app store. It might sound a bit complicated, but we have detailed guides on every step. If you struggle with computer stuff or simply don't want to deal with it, order the 'Advanced Support' add-on and we will deal with most of this for you.

We will always assist you in the publishing process, but if you want us to handle it completely, please order the 'Advanced Support' add-on. If you've already placed your order without the add-on, just contact us.

From our experience it usually takes one to two weeks.

After your app has been published, it can take a few days to weeks until it can be easily found using the search function of the app store. While you can usually find the app after about one day in the Apple App Store, the Google Play Store can be slower. We recommend that you write a detailed description for your app to optimize the chances of it being found with the search function. You can always find your app with the direct link to it's app store page.

You can independently distribute your Android app by letting your users download and install the apk file. Something like that is not possible for iOS apps at the moment. If your reason is that you don't want to allow everyone access, see the question below.

Yes, you can either add a login feature to your website or let us password protect your app. That way only users that know the password can use the app. Keep in mind that this feature only offers limited security. A determined attacker could simply find and access your website through the browser instead of the app. The only way to avoid this is by using a login system on your website.

Please let us know what Add-On you want to add, and we will take care of it!

After you've enabled the push notification add-on for your app, you can send a push notification to all users of your app at once by visiting your dashboard on webtoapp.design. If you would rather send customized push notifications to individual users of your app, you can use our developer API.

Yes! For detailed explanations please check out Paddle & our separate wire transfer FAQ.

We offer a full refund guarantee for 60 days after your order.

You are right, there are other, cheaper, services that turn your website into an app. However, this shows in the quality of the provided app. These apps are usually just browsers that display your website. Such apps don't get accepted into the Google PlayStore and Apple App Store, which makes them worthless. The providers know that very well, which is why they don't offer any refunds. We are confident in the quality of our apps, so we offer a 60 day full refund guarantee, no questions asked.

Yes! In most cases we generate the navigation menu dynamically based on your website. So your users sees the same navigation entries in the app as they would see on the website. If this is important for your app, please give us some test user accounts so we can make sure it works as it should.

Yes, we can make small changes to how the website is displayed in the app. This is mostly limited to hiding parts of the website though. For example, you might want to link to the App Store listings of your app, but it makes no sense to also show those links in the app, because the user has already downloaded your app then.

By default your app works in both portrait and landscape mode, depending on how the user has turned their device. If your website only works in one orientation, we can make it so your app is always locked into that specific orientation.