How To: Send Push Notifications to Users of Your App

Updated on 29. October 2021 by Jan Bunk

Image with text: Send Push Notifications to Your App Users
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Sending a push notification to your app users is very easy. Either follow the steps below, or watch this 1 minute video:

  1. Open your app dashboard.
  2. Select your app if necessary.
  3. Click 'Send Notification'. If you don't see this option, your app doesn't have push notifications enabled. Just contact us and we will enable them for you. The push notification section in your app's dashboard.
  4. Fill in the fields in the popup. The push notification section in your app's dashboard.

That's it already. You can take a look at this example notification to see how the information you enter in the popup will be displayed:

We used our logo with a transparent background as the notification image here.

A push notification in the 'collapsed' state.
A push notification in the 'collapsed' state.
A push notification in the 'expanded' state.
A push notification in the 'expanded' state.

Tracking Push Notification Clicks

You can use UTM parameters in combination with your website analytics tool (e.g. Google Analytics) to see how many times your push notifications get opened.

To do so, add the UTM parameters to the URL you want to be opened when the push notification is clicked. If you don't have a specific URL you want to be opened, add the parameters to the URL of your homepage. The easiest way to add the UTM parameters to your URL is the Campaign URL Builder.

Common Reasons for Not Receiving Notifications

  • Make sure you check the notification center to ensure the notification really wasn't delivered. You might just have missed the notification if it was delivered silently.
  • The notification permission wasn't granted yet. The app requests the permission after it has been opened 3 times. Alternatively you can open the app settings to request the permission right away.
    This is only relevant to iOS if the app is configured not to use provisional push notifications.
  • The notification permission was removed. The easiest way to fix this is going to the app settings, where it will let you know if this is the case.

Advanced Usage for Developers

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Author Jan Bunk
Written by
Jan Bunk

This website is operated by me, Jan, and my team. I have previously developed a bunch of apps for clients and my own projects. Back in 2019 I noticed that none of the existing website to app converters provide the kind of service I'd expect as a customer. That inspired me to develop a better solution - By now, the apps I've created with my team have already been downloaded hundreds of thousands of times from the app stores.