How to Update the Address or Name in Your Google Developer Account

Posted on 21. October 2024 by Jan Bunk

A humanoid robot updating a file in a cabinet, digital art

When your official business name or address changes, Dun & Bradstreet, who issue the D-U-N-S number, automatically update their records. They then inform Google about it, who will ask you to verify your business name or address again. Google will notify you about this via e-mail and you will see a message like this in the Google Play Console:

A warning message showed in the Google Play Console that says "Your organization name or address is no longer verified".

To verify the new address, you need to fill out a form from Google. Since there's some things to pay attention to, please follow the instructions below to fill out the form correctly.

First, you need to find the correct Google account.

Begin by opening the Google Play Console.

Now click the developer account icon in the top right corner. You'll then see the e-mail address of the account you use in the Google Play Console at the bottom of the popup that opens:

A popup in the Google Play Console that allows the user to switch between Google Developer accounts.

Now, open the link to the form.

On that page, click your Google account icon at the top right of the screen and select the account with the e-mail address you found in the previous step.

A popup that allows you to switch between Google accounts.

Afterwards, the email address field of the form should automatically be filled out with that same correct e-mail address.

Afterwards, the email address field of the form should automatically be filled out with that same correct e-mail address.

Select "Google Play Developer"

Select "Google Play Developer"

Open the payment settings page in the Google developer account. Copy the payments profile ID. Also note down the account type.

If it says on that page that there is no payments profile connected yet, you need to select a payments profile before continuing.
A screenshot of the payments settings page in the Google Play Console.

Paste your payments profile ID in the form.

Paste your payments profile ID in the form.

Open the Google payments profile settings.

Again make sure that you're logged into the correct Google account using the profile icon at the top right.

If available, copy the Merchant ID and paste it in the form.

If available, copy the Merchant ID and paste it in the form.

Select the country where your company is registered.

Select the country where your company is registered.

Earlier, you noted the account type of your payment profile. Select the same account type for the next two questions.

Earlier, you noted the account type of your payment profile. Select the same account type for the next two questions.

Select whether your company's name, address or both changed.

Select whether your company's name, address or both changed.

Click "Yes".

Click "Yes".

Upload a document that shows your company's current name and address. Accepted documents are utility bills, bank/credit card/insurance statements or government-issued documents. The document may not be older than 90 days.

Upload a document that shows your company's current name and address. Accepted documents are utility bills, bank/credit card/insurance statements or government-issued documents. The document may not be older than 90 days.

Now you can submit the form. Please allow for up to a few days until you hear back from Google that your address/business name was updated.

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Author Jan Bunk
Written by
Jan Bunk

Hi, I'm Jan! I created webtoapp.design in 2019 while studying computer science in university. A lot has changed since then - not only have I graduated, but it's also no longer just me running webtoapp.design. We've grown to a global, fully remote team and have gathered lots of experience around app development and app publishing. We've created and published hundreds of apps in the app stores, where they've been downloaded millions of times.