How to Enable and Use the Account Deletion Feature in Your App

We offer a built-in account deletion feature that lets your app users send account deletion requests directly from inside the app.

Enable the Feature

You can enable the app-based account deletion feature in your app customization dashboard.

Afterwards, your users access it inside the app settings.

Here you can learn more about how to open the settings page.

How the Feature Works

Your users will be able to enter their e-mail/username and any other information they want to send along with the account deletion request. This account deletion request will then show up in your dashboard.

When you see such a request in your dashboard, you should contact the user that requested account deletion to confirm it. You need to do this because theoretically any user can request deletion of any account, since the app can't check which user is currently logged in.

After you confirm the request with the user, you can delete the account on your website or in your backend system.

How it Looks in the App

Here are some screenshots of the app deletion feature inside the app settings.